Card “A”
Calling about broken water lines, tree limbs on power lines,
or broken tree limbs.
If the problem is broken water pipes:
Q1: Has any structural damage occurred?
Tell the caller ….
- Shut off the water if you know how to do this.
- If the water HAS caused structural damage:
- Avoid going into affected areas.
- If you smell gas evacuate the building and DO NOT GO BACK FOR ANY REASON
- If the water HAS NOT caused structural damage:
- Call a plumber (listing in Yellow Pages)
- You can purchase a sump pump from a discount outlet or hardware store, and might be able to rent one through a local rental company.
If the problem is broken tree limbs on power lines:
Tell the caller ….
- If the power lines are laying on, or against your house – especially if sparking is occurring – evacuate your house immediately.
- Stay in the house if you are not in immediate danger.
- Do not go near, or come in contact with downed power lines. Let your power company deal with the problem.
- Call the power company(the company that bills you for service).
If tree limbs are breaking, but not causing a safety problem:
Tell the caller ….
- If the broken limb in the roadway or otherwise causing a hazard?
- You can get help by checking in the Yellow Pages under “Tree Service”.